Customer Advocate I
We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability, or protected veteran status.
Under supervision, this position is responsible for working on the phone all day in a call center to assist members and physicians by responding to telephone and written inquiries in a prompt, accurate and objective manner. Duties include: conducting research; spends approximately 90 of the scheduled time on the phone according to business need.
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How to Apply
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You will be asked to take assessments after your application is reviewed. Please check your inbox and your Spam or Junk folder for an email from our team, with a subject line reflecting the job title. You will have five calendar days from the date the email is sent to you to complete the assessments, after which time your application will be closed.