Hyatt Residence Club Associate
Description
The Associate is supervised by the HRC Program Manager, HRC Program Assistant Manager and HRC Business Leads and will work closely with the Hyatt Residence Club Management Corp. and Hyatt Residency Club Marketing staffs.
The Associate will be expected but not limited to be able to perform the following functions:
Take owner calls and service their needs.
Understand and be able to communicate the Hyatt Residence Club rules.
Understand and utilize the Hyatt Residence Club reservation system
Understanding of the purpose of exchange and Interval International procedures
Detailed knowledge of all Hyatt Residence Club properties
Understanding of the relationship between Hyatt Hotels and Resorts, the Hyatt Residence Club and the Hyatt Gold Passport program.
Knowledge of front desk procedures to understand the flow of reservations, check-in and advance deposits and how all of this relates to audit and accounting.
Qualifications
Ability to communicate effectively both verbally and written.
Ability to multi-task while maintaining accuracy.
Strong relationship, organizational and customer service skills.
Ability to effectively use empowerment and take responsibility for all decisions.
Salary
$9.50/hr
Hours: Ability and willingness to work a flexible schedule
How to Apply
All interested parties please apply online at www.recenter.jobs
Marion Reservation Center, LLC
900 Skyline Dr, Suite 100
Marion, IL 62959