Information Systems Supervisor

Description

Job Title: Information Systems Supervisor     Department: Information Systems

Hours: FT40                           Shift: Primarily Days              Weekends: Possible

JOB SUMMARY:

Supervises the daily activities of Information System personnel in the support of Harrisburg Medical Center’s computer environment.  Exercises considerable independent judgment to select the proper course of action, and is required to review the work of subordinate information systems technicians. Installs, troubleshoots and repairs hospital computers, printers and network equipment. Upgrades system software and hardware. Trains personnel on the proper use of equipment and programs. Other tasks as directed by the Chief Information Officer

PERFORMANCE REQUIREMENTS

Responsible For:       Monitors hospital networks and attached systems for performance, usage, unauthorized access and data integrity. Establishes job priorities and assigns task to IS team members.

Physical Demands:    Moderate walking, standing, stooping, bending, and lifting. Sitting for long periods of time. May be required to lift medium weights up to 50 lbs. Normal or corrected vision and hearing.

Special Demands:      Ability to maintain good working relationship with all employees. Must have a high level of understanding of all modules of the hospital computer system in order to answer questions and give directions in a timely manner. Must be able to work with frequent interruptions, work independently, follow directions, and take initiative. Must be able to keep patient and financial information confidential. Work flexible hours when required due to systems upgrades and down time.

Removal Date: September 30, 2014

Qualifications

Education:                 Bachelor’s degree in Computer Science or related field or experience in lieu of education.

Training:                    Six months on the job training.

Experience:                A minimum of two years experience in a computer environment. 1 year experience as an Information System Supervisor.

Job Knowledge:        Requires working knowledge of computer systems running a variety of operating software, networking principles, laser printers, IP phone systems and virtual environments to include servers and desktop applications, NetApp and disaster recovery.