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SIC>Technology Help Center>Multi-Factor Authentication

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Multi-Factor Authentication

All SIC Accounts are Required to use Multi-Factor Authentication!

What is Multi-Factor Authentication:

MFA is an additional layer of security used to verify that you are who you say you are. Basically, you will no longer need only a password but must provide two or more verification methods (such as password and verification code via text or email) to access your online accounts such as Canvas and Falcon Mail.

MFA Methods:

The following methods can be selected to setup multi-factor authentication:

  • Text Message
  • Email
  • Mobile Authenticator

Current Accounts

  • If you HAVE logged into the Falcon Portal, you have an SIC account. 
  • The method you setup for password recovery on your initial account setup is the default method that will be used for MFA.
  • If you do NOT need to change this, there is nothing further required. However, we do recommend you setup several methods to receive your MFA Verification Code. See below on how to add these additional options.

To Change your MFA Method

Additional MFA methods are setup in your account settings in the Falcon Portal.  We recommend setting up several options so you have several to choose from when accessing your account.  (cell service may not be available, etc.)

  1. Log in the Falcon Portal.  www.sic.edu/falconportal
  2. Once logged in, click your name in the upper right corner and choose "Edit Profile".
  3. Expand the Multi-Factor Deliver Methods section.
  4. Choose "Change" by each Action listed that is applicable.

Add Other MFA Methods:

  1. Expand the Registered Email Address section and add a PERSONAL email.
  2. Expand the Mobile Authenticator section and click "Enable mobile authenticator" and follow the instructions.  *Note: Do not change the entry description.

 

Need Help? Please Submit a Support Ticket

New Accounts

If you have NEVER logged into the Falcon Portal, please follow the account setup instructions for your new Falcon Portal Account.  The steps for setting up your Falcon Portal Account now include setting up your MFA method during the initial setup.

Account Setup Instructions
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